Frequently asked questions

For injectables, laser and HIFU treatments, yes — a short consultation ensures the treatment is right for you. Many facials and peels can be booked directly.

Some treatments allow pay-on-arrival; others require a deposit or full payment to secure the slot. Each treatment shows its payment rule clearly during booking.

Log into your account and go to 'My bookings'. You can cancel or reschedule up to 24 hours before your appointment.

Our diode laser is suitable for all skin types including darker skin tones. A short patch test is performed before your first session.

Avoid retinol and exfoliants for 48 hours before. Come makeup-free if possible.

Yes — visit our Training Academy page for course details and enrolment.